Reset your JOY password
Enter your JOY email address. If it's registered, a reset link will be sent to your personal email address on file.
Request received
If your address is registered, a reset link has been sent to your personal email address on file.
Check your personal inbox (the email
address JOY has on file for you), not your
@joy.org.au mailbox.
Things to know
- You can only reset your password once every 24 hours.
- The reset link expires 30 minutes after it's sent.
-
The link goes to your personal email
address (the one JOY has on file for you), not your
@joy.org.aumailbox. - If you don't receive the email within a few minutes, please contact JOY administration.